by Mackenzie Weeks Mahoney | May 20, 2025 | Essays, Essays 2020
Who Do You Serve When You Serve Yourself? Consumer Labor, Automation, and a Century of Self-Service We rarely need to ask what “self-service” means. When you fill up your gas tank on the way to work, or surreptitiously mix Coke with horchata at the soda fountain, or...
